At Manou.ai, security is foundational to everything we build. We understand that you trust us with sensitive voice communications, and we take that responsibility seriously.
We use secure development practices such as code review, dependency review, and ongoing hardening of the platform.
Customer environments and data flows are designed to maintain strong tenant separation.
Operational recovery procedures and backup strategies help reduce downtime and support business continuity.
We maintain internal response procedures for identifying, investigating, and addressing security incidents.
Independent review of security controls
Support for strong data protection practices
Support for California privacy rights handling
Appropriate healthcare workflows may be supported with additional agreement terms
We welcome responsible disclosure from security researchers. If you discover a security issue, please report it to:
security@manou.ai
We aim to review reports promptly and work in good faith toward remediation. We do not pursue action against researchers who follow responsible disclosure practices.
If you have questions about our security practices or want to request security documentation, please contact our security team at security@manou.ai.