Last updated: March 22, 2026
By accessing or using the Manou.ai service, you agree to these Terms of Service. If you do not agree, you must not use the service.
Manou.ai provides software and infrastructure that help businesses automate voice interactions, manage agents, process call-related information, and operate related workflows.
To use the service, you may need to create an account. You agree to:
You agree not to use the service to:
You are responsible for ensuring that your use of the service complies with applicable telecom, privacy, consumer protection, and recording laws.
Some features require payment. You agree to pay applicable subscription, usage, and service fees. Payment processing may be handled by third-party processors subject to their own terms.
Where required by applicable law, eligible consumers may have a limited right to cancel a purchase within a statutory period.
Where cancellation rights apply, any refund or reversal will be handled according to applicable law and payment processing constraints.
Certain digital services or consumed service value may not be refundable once delivery has begun, where permitted by law.
Except where required by law, refunds are handled on a case-by-case basis.
Subscriptions may renew automatically until cancelled. Cancellation timing and the effective end date depend on the billing cycle and applicable terms.
The service, software, branding, and related materials remain the property of Manou.ai or its licensors. You retain rights in content you provide, subject to the rights needed for us to operate the service.
You retain rights in your business data and content, subject to the licenses necessary for us to process and host that data in order to provide the service.
We aim for strong service availability but do not guarantee uninterrupted or error-free operation.
To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, special, or punitive damages. Aggregate liability is limited as permitted under applicable law.
The service is provided on an "as is" and "as available" basis except where warranties cannot be excluded under applicable law.
You agree to indemnify and hold us harmless from claims arising out of your misuse of the service or violation of these terms, where permitted by law.
We may suspend or terminate access where necessary to protect the service, comply with law, or address violations of these terms.
These terms are governed by the law specified in your applicable service agreement or, absent that, the law we identify on this page or in related contracting materials.
We may update these terms from time to time. Continued use of the service after changes become effective constitutes acceptance of the updated terms.
If you have questions about these terms, contact us at:
Email: support@manou.app
Address: Manodev